Communication with the landlord is key during maintenance and management of the property. Helpdesk Live ensures that the landlord and tenant are kept fully informed as Helpdesk Live automatically contacts via email and text along with updates to Helpdesk Live record. These logs can be vital in the negotiation of potential deposit disputes and insurance claims for the landlord regarding the management of the property.
Helpdesk Live enables a Hitchen&Co landlord to be kept aware of the management of their properties in real-time. The busy landlord who doesn't have time to be taking maintenance calls relating to their property portfolio can easily log on to Helpdesk Live when it is convenient to them. Once in the customer zone the landlord is able to view any support tickets relating to their property portfolio, to see the progress that has been made with the property management.
This flexibility allows a Hitchen&Co landlord as much or as little contact as they so wish, whilst still being fully informed at all times. Call us now to find out more about our Helpdesk Live.